Koncept Garage
Koncept Garage
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    • Gallery
    • Services
      • Garage Conversions
      • Garage Renovations
      • Garage Cleanouts
      • Concierge Program
      • Epoxy
      • Gyms
      • FAQs
    • About
      • Team
      • Charitable
      • Contact
      • Blog
      • In The News
  • Home
  • Book Now
  • Gallery
  • Services
    • Garage Conversions
    • Garage Renovations
    • Garage Cleanouts
    • Concierge Program
    • Epoxy
    • Gyms
    • FAQs
  • About
    • Team
    • Charitable
    • Contact
    • Blog
    • In The News

"We truly LOVE the garage now!! - Virginia & Patrick B.

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Before Your Cleanout or Renovation

Do you also offer shed and attic cleanouts?

Can you also organize my pantry, laundry room and bedroom closet?

Can you also organize my pantry, laundry room and bedroom closet?

Yes. We can evaluate these during the consultation and add them into the job.

Can you also organize my pantry, laundry room and bedroom closet?

Can you also organize my pantry, laundry room and bedroom closet?

Can you also organize my pantry, laundry room and bedroom closet?

Seeing these are unique in-home spaces, we only offer these services to our invitation-only Concierge Program which is designed to further help the clients we work best with.

I bought my own products, can you install them for me?

Can you also organize my pantry, laundry room and bedroom closet?

There are a few other projects I'm considering, why should I prioritize a garage cleanout?

We could but hiring a handyman would probably be cheaper.

There are a few other projects I'm considering, why should I prioritize a garage cleanout?

There are a few other projects I'm considering, why should I prioritize a garage cleanout?

There are a few other projects I'm considering, why should I prioritize a garage cleanout?

Garage fires cause more damage and burn longer than in-home fires. Garage doors are a crush hazard and the biggest source of injury. A clean and functioning garage reduces stress which increases happiness and productivity which facilitates other home improvement projects - reducing costs and expediting completion dates.

Can I work with your team to sort through my belongings with you?

There are a few other projects I'm considering, why should I prioritize a garage cleanout?

Can I work with your team to sort through my belongings with you?

Yes. We offer a done-with-you service that requires an investment of your time (1/2 or full day). Our professional organizers are trained to work with you to make decisions on personal keepsakes and clothing (items we cannot sort for you). 

What types of items will I need to go through myself?

There are a few other projects I'm considering, why should I prioritize a garage cleanout?

Can I work with your team to sort through my belongings with you?

Paperwork, personal keepsakes (i.e. your box of college memorabilia) and clothes we cannot sort for you. You can sort them yourself pre/post-cleanout, alongside us or we can donate them all for you.

How will you sort my belongings for me?

I don't like the custom layout you drafted during the consultation, can I change it?

How will you sort my belongings for me?

We have standardized Sorting & Storing guidelines that all of our professional organizers follow.

How will you decide what to throw away?

I don't like the custom layout you drafted during the consultation, can I change it?

How will you sort my belongings for me?

We have Obvious Trash criteria we'll discuss during the kickoff meeting. Once we have emptied your garage, we'll lead you on a guided walkthrough to make the final decisions with us.

I don't like the custom layout you drafted during the consultation, can I change it?

I don't like the custom layout you drafted during the consultation, can I change it?

I don't like the custom layout you drafted during the consultation, can I change it?

We'll layout your garage however you'd like us to. To receive our 12-month organization guarantee, we ask you to trust our expertise.

What makes your organizing better than others?

How soon can we schedule the cleanout or renovation?

I don't like the custom layout you drafted during the consultation, can I change it?

We organize your garage based on 10 design principles. This ensures your garage stays, looks amazing and functions for the whole family.

Do you offer financing?

How soon can we schedule the cleanout or renovation?

How soon can we schedule the cleanout or renovation?

Not at the moment but it is something we are considering for the future.

How soon can we schedule the cleanout or renovation?

How soon can we schedule the cleanout or renovation?

How soon can we schedule the cleanout or renovation?

2-4 weeks from when the deposit is placed for cleanouts and 3-6 weeks for renovations.

During Your Cleanout or Renovation

Are people just going to randomly show up?

Are people just going to randomly show up?

Are people just going to randomly show up?

No, you'll receive an exact start time and the Lead Organizer's information in the How To Prepare email several days prior to your cleanout.  

How extensive is the Deep Clean?

Are people just going to randomly show up?

Are people just going to randomly show up?

The Deep Clean includes sweeping, decobwebbing, wiping down surfaces and vacuuming water heater closets & garage door jams. It does not include power washing floors, mopping up animal waste or disposing of rodents.

How deep does the organizing go?

Are people just going to randomly show up?

The light bulb is out, can you replace it for me?

Down to the bags of miscellaneous hardware you don't even know you had. When we're finished, you'll be able to find everything within 30 seconds.

The light bulb is out, can you replace it for me?

What if people think I'm having a garage sale? I can't monitor my yard all day.

The light bulb is out, can you replace it for me?

Yes. Garages are chronically underlight which creates a safety hazard. Every cleanout and buildout includes a budget for handyman services like replacing light bulbs with high-lumen, bright-white LEDs.

What if people think I'm having a garage sale? I can't monitor my yard all day.

What if people think I'm having a garage sale? I can't monitor my yard all day.

What if people think I'm having a garage sale? I can't monitor my yard all day.

No problem. We place a bright yellow "no trespassing" sign at the head of your driveway and serve as your Belonging Bouncers. Our team is trained on how to handle these situations to keep your belongings safe while we transform your garage.

Can you sell the items I no longer want?

What if people think I'm having a garage sale? I can't monitor my yard all day.

What if people think I'm having a garage sale? I can't monitor my yard all day.

No, but our team can offer you suggestions on where to list your items for sale after we complete the job.

I just listed some items for sale, should I invite interested buyers to visit during the job?

I just listed some items for sale, should I invite interested buyers to visit during the job?

I just listed some items for sale, should I invite interested buyers to visit during the job?

No, please wait until after we finish our work. Distractions create delays and we take pride in exceeding your expectations. 

Will the whole job be completed in one shot?

I just listed some items for sale, should I invite interested buyers to visit during the job?

I just listed some items for sale, should I invite interested buyers to visit during the job?

Yes. Our cleanouts are all scheduled and completed per the job schedule you receive with the How To Prepare email. It is extremely rare that we need to re-visit to complete the cleanout.

Do you bring our stuff inside overnight?

I just listed some items for sale, should I invite interested buyers to visit during the job?

What if I need to leave while your team is here?

Yes. Your belongings are always stored in your garage before our team leaves for the day. We never leave anything outside overnight.

What if I need to leave while your team is here?

What if I need to leave while your team is here?

What if I need to leave while your team is here?

Most clients do. Our jobs require less than 1 hour of your time so you can come and go as you please. We aim to work around your schedules (including nap times). There is always something we can accomplish while you're out of pocket.

How noisy will it be?

What if I need to leave while your team is here?

Do you haul away old paint and chemicals?

Our team is prohibited from listening to music or taking phone calls while on your property. If any drilling or demolition is required, the team lead will clearly communicate timing and work around your schedule.

Do you haul away old paint and chemicals?

What if I need to leave while your team is here?

Do you haul away old paint and chemicals?

Paint and chemicals are considered hazardous waste. Transporting them requires extensive licensing and permitting which makes it cost prohibitive for us to do this for you. However, we localize these items for you and provide you with specific instructions to safely transport them yourself to your town's household hazardous waste disposal center.

After Your Cleanout or Renovation

What happens once the team finishes the work?

What happens once the team finishes the work?

What happens once the team finishes the work?

The team lead will give you a guided tour and request your signature on the job completion form.

What happens after your crew leaves?

What happens once the team finishes the work?

What happens once the team finishes the work?

You'll receive a Thank You email with the final job details like warranties, guarantees and hazardous waste disposal information.

Do you offer a warranty?

What happens once the team finishes the work?

My neighbors love your work, what should I tell them to do?

Yes. We offer a 1-year labor warranty and 12-month organization rating. We can be reached at 512-400-4266 or team@konceptgarage.com

My neighbors love your work, what should I tell them to do?

My neighbors love your work, what should I tell them to do?

My neighbors love your work, what should I tell them to do?

Invite them schedule a free consultation on our website or call us for more information.

My realtor wants your information, can I share it?

My neighbors love your work, what should I tell them to do?

My realtor wants your information, can I share it?

Yes. We have a network of real estate partners who find our services valuable and would love to help your agent too.

How can we stay in touch?

My neighbors love your work, what should I tell them to do?

My realtor wants your information, can I share it?

Join our email list and follow us on social media to receive the latest updates, raffles and contests.

"So, so happy! You all are the BEST! - Larry & Gay W.

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